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Flipkarts ‘Big Billion Day’ Fails: Crashing website, Error messages and Payment issues

Flipkarts ‘Big Billion Day’ Fails: Crashing website, Error messages and Payment issues

NEW DELHI: Flipkart is hosting what it claims to be its biggest sale today with discounts and offers across 70 categories. The online marketplace is calling it 'The Big Billion Day' and says it has dedicated 10,000 field staff to fulfill orders.

As part of the sale, the company says it is offering multiple items at price of Re 1, up to 30% off on smartphones, laptops starting Rs 15,000, fashion and perfumes at 50% off and toys at 50% off, among others. It's also hosting exchange offers on televisions and phones.

The sale started at 8am with some limited time, limited stock and partner offers. However, Flipkart is receiving flak for not being able to offer a good shopping experience and increasing the selling price before the start of the sale.

The site crumbled due to increased load throwing random errors. A large number of consumers were not getting order confirmation after making payments and some were not able to see items they added to their shopping cart. The consumers shared their grievances on social networking website, Twitter.


Flipkart promised that it would resolve these issues and try to offer a better experience.


Some consumers are also complaining that Flipkart cancelled orders even after assigning a delivery time slot and charging their cards. Kulbhushan Rakheja, a New Delhi resident, placed an order for a Philips LED TV, only to be informed three hours later that the order had been cancelled "due to high demand for the item and in order to provide all customers an equal opportunity." He says he plans to lodge a police complaint against the website

Post Source : Times of India & http://www.techgig.com

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